Fans with tickets for next month's Michael Jackson shows at the 02 arena will get a full refund, Sky News Online understands.
Officially the venue will only say that customers should hold on to their tickets and wait for more details.
But Sky sources say that all 750,000 fans will get their money back.
A spokeswoman for the venue said full details of the refund policy would be announced shortly.
"Ticketholders should keep hold of their tickets and
"Ticketholders should keep hold of their tickets and
we will announce ticketing details in due course," a spokeswoman said.
Tickets for the The This Is It tour went on sale in March and sold at a rate of 11 per second, making it the fastest-selling tour in history, according to the online ticket sales website Ticketmaster.
Hundreds of fans queued at the venue for tickets - and a quarter of a million people waited online.
Ticketmaster described it as "the busiest demand for tickets for an event we have ever experienced".
The tour was due to launch on July 8 but was put back to the 13th after the singer said he needed more time to rehearse. Reports he had skin cancer were denied by the singer's camp.
Fans were offered a full refund but many complained they had already booked flights to come over to the UK.
Tickets went on sale for between £50 and £75. But they have been changing hands for hundreds of pounds above their face value on the website eBay.
That means many fans who paid more than the face value for their tickets will lose money.
The website said it was removing Jackson tickets.
"We are working quickly to remove tickets currently listed for sale on the site and would encourage everyone who has bought tickets through eBay to contact the seller in the first instance to discuss a refund," a statement said.
Seatwave issued a statement saying that all customers who purchased tickets for Jackson's O2 shows from it will get a full refund.
And Ticketmaster said: "We have no official information at this stage. As soon as we have any information, we will immediately contact all customers who have booked tickets through Ticketmaster."
Meanwhile, AEG Live could lose hundreds of millions of pounds from Jackson's death amid reports it had failed to secure insurance for the whole tour.
Reports suggest AEG, which organised the concerts, could only get cover for the first 10 shows because insurers, unconvinced Jackson could complete 50 performances, wanted £300m.
AEG boss Randy Phillips said he was happy to "self-insure to make up the dates" but he also later told Billboard magazine the shows were covered.
AEG has refused to comment but a spokesman said the company would issue a statement later.
As well as refunding the 700,000 ticketholders, the company is reported to have spent up to £19m on the shows along with a likely advance to Jackson.
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